Electrical Short but Hamilton Beach Warranty Great
This was a great iron the first time I used it. Since it is 1700 watts, It gets hot enough to iron the wrinkles out of clothes easily. Unfortunately, 3 weeks later when I used it again, there seems to be an electrical short which causes a power surge in my electrical outlet. I tried more than one outlet in my home with the same results. I was past the 30 days return policy with Amazon for this product, so I could not exchange it for a replacement. I called Hamilton Beach support and by providing a minimal amount of information on the iron to them, they are sending me a new iron. Great customer service from Hamilton Beach!
Heavy - steam shoots out when placing upright
No matter what I do, when returning the iron to an upright position when on steam setting, it spews alot of steam in a big burst. Also I would not get the cord rewind again. The cord holder at the base makes it heavier. But it does really iron well with alot of steam. I should have bought the cheaper version. Not worth the extra $$.
Sold New but was Used
Eventhough the Amazon gods didn't like my first two reviews, the iron is doing a great job. It is simple to use and warms up fairly quickly compared to my old Rowenta iron. The Durathon does a good job of getting the wrinkles out without a starch spray. My only "complaint" is that the sole plate is not as smooth as the stainless steel Rowenta.
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